Shopify notifications 17track app tracking link

Payments + Shipping & Fulfilment
1

I have the app 17track so customers can track their packages by putting in their phone, email or tracking number in the tracking page on my store. I have the Shopify notifications enabled such as order confirmation, shipping, out for delivery and delivered emails.

I didn’t like the default Shopify notifications so I used klaviyo to edit the templates for the notifications that I just mentioned above. I just copied the code from klaviyo to the Shopify notifications that I listed above. The problem that I have is when the customers get the shipping, out for delivery and delivered emails I have a button that’s labeled “track your order” so when they click on it, I want them to go straight to the tracking page on my store. 17track doesn’t have a tracking link like the app parcelpanel does like this

" https://yourstorename.com/apps/parcelpanel?nums=" I got this from the parcel panel help docs that’s says this.

“If you use DSers to fulfill your orders, you can easily set the Shipping confirmation email by only adding one tracking link.”

I looked on 17track and found nothing like this is there a way to put a tracking link on the view your order button?

1 Like
2

Hi @RASZER ,

If 17track cannot satisfy what you need, I will suggest you use ParcelPanel instead, which is more effective for you to easily set up the order tracking link in the shipping confirmation email.

Our ParcelPanel is deeply integrated with Klaviyo and this will enable you to do all the customization smoothly. You can connect ParcelPanel & Klaviyo via API, so you use Klaviyo to set up ParcelPanel events and trigger more marketing actions. See how to optimize the use of the integration between ParcelPanel & Klaviyo.

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Also, you can edit the shipping notification templates using Parcel Panel as well. To see how to customize ParcelPanel shipping notifications.

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It will be very easy for you to set up Parcel Panel Order Tracking: basically just install ParcelPanel, set up your branded tracking page, and replace your old 17TRACK link. All order data syncs automatically from Shopify. If you’re new to ParcelPanel, try it for a 14-day free trial and 40% OFF HERE! I hope these documents can help with your situation.