Shopify pages not displaying on mobile

Topic summary

A Shopify store owner reports that multiple pages are not displaying on mobile for their website (unboxyourparty.ca). Specifically:

Missing on Mobile:

  • “Party With Us” page from main navigation
  • All footer content including: Vendor Program, Social Media links, Locations, Latex Balloon Colour Chart (PDF), The Celebration Collective, Contact Us, About Us, and Foil Balloon catalogue pages

Troubleshooting Suggestions Provided:

  • Check if two different menus are configured (one for main nav bar, one for mobile drawer nav)
  • Verify theme settings for mobile accordion collapse behavior
  • Review footer accordion section tabs on mobile version
  • Confirm that footer links are properly configured (currently broken on desktop as well)

Current Status:
The issue remains unresolved. The store owner is seeking clarification on where to check menu settings and whether fixing the dual-menu configuration will resolve the “Party With Us” page visibility issue. One responder directed them to Shopify’s official menu documentation for further guidance.

Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.

The following pages are not appearing on the mobile version of the website: www.unboxyourparty.ca

Party With Us (in main nav)

Nothing from the footer is appearing on mobile:

Vendor Program (page)

Foil Balloon catalogue (page)

About Us (page)

Contact Us (page)

The Celebration Collective (page)

Latex Balloon Colour Chart (opens up as a pdf on desktop)

Locations - (text inside footer )

Social Media (links)

Hi @S_Creative :waving_hand:

Double check the menu system to make sure your not using 2 different menus one for main nav bar one for drawer nav.

The footer links collapse to accordions on mobile, check the themes settings

Hello,

You have “accordion” section tabs on footer for the mobile version, you also need to double check the links you have added on the footer, they are not working on desktop as well.

Where do I check for this? “Double check the menu system to make sure your not using 2 different menus one for main nav bar one for drawer nav.”

Will that solve my issue with ‘Party with us’ page not appearing in the main nav on mobile?

Read the manual

https://help.shopify.com/en/manual/online-store/menus-and-links