i think i have been scammed by shopify, my shopify payment account has been suspended without any reason, i have already verify my account many time, and all orders has been shipping and i have already got 3 payouts but today i got an emil notice that my account has been suspend without reason, my store respect all policies and that cause me a lot of problems with my customers, now all my store is down and all my business is stopped
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Hi, @Gettingbike
Thank you for posting to the Shopify Community.
Are you currently seeing any flags in your Shopify Admin regarding your Shopify Payments account? If not, it could be a phishing attempt.
I recommend reaching out directly to our team via the Help Center to confirm the situation. Please visit our Help Center and log in to your account to create a support request through live chat, email, or callback. Once you have logged in to your account, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’, and then click ‘Continue.’
No this is made by Shopify, my store is shutdown and more than 12h up to now without any response, this is completely scam made by Shopify
This is my store links:
No the store was suspended by shopify, it’s created by, and the big problem that i don’t get any response from shopify up to know, i’m going crazy.
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Please allow one of Shopify Team to response so i can i have a solution because you are just a new nember, all is good in my store it’s working more than 3 weeks and i have a lot of orders with shopify payments that i have already verified and i have already got same payouts so there is no reason to suspend my store.