Hi, Im Nidal, I have just recently started a store and have received a few sales. all my payments I should receive are still pending and some a from 5 days ago. Is there any way I would be able to get help.
Hey, @Palestineweaves
That does sound strange. It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our help center to create a support request.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic.
hahah did you solve it or give her a ticket and tell her to wait for payment team email..??
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Did she get her payment?