Hi all, i am a shopify newbie, my shopify settings page all greyed out, can’t change any detail, please help
Thanks
Hi all, i am a shopify newbie, my shopify settings page all greyed out, can’t change any detail, please help
Thanks
Hi @Joe2023
Its Artzen Technologies! We will be happy to help you today.
It’s greyed out because you are not on a paid Shopify plan yet and that is a feature only available on paid plans. If this is a development store then the developer account needs to turn it over to you before you can upgrade to a paid plan.
So, please check the shopify plan details and enable it by buying a plan to start over again.
If this does not solve your problem then you can contact shopify customer care center.
Let me know if need further assistance
Regards,
Artzen Technologies
Hey @Joe2023
This issue is currently happening with most of the stores on Shopify. The Shopify Team is currently working on it and it will be fixed as soon as possible.
Till then, you can check Shopify Status by clicking on this link: Click Here
Warm Regards,
Moeed.
Hello @Joe2023
Looks like it’s an error from the Shopify system. Try logging in via Firefox or Internet Explorer to open it.
I hope the above is useful to you.
Best regards,
GemPages Support Team
Already paid the plan, maybe some error from shopify, but the problem solved automatically after few hours.
Thanks Artzen Technologies
Thanks Moeed
Problem fixed automatically.
You’re Welcome, Don’t forget to Mark it as Solution if I manage to help you
same issue in my shop. who can fix this?