Over the last 2 days our shopify store has pages and areas that become unresponsive, forcing us to close the page, or try to reload with the same issue.
I dont even know where to start checking, or what to look for.
Website is www.euroshine.com
Is there anyone that can offer a solution or where to begin looking for one?
This could be happening due to a number of reasons so you need to check if you have made any updates to the site recently. For e.g.
Any new apps installed in the last week?
Theme modifications or updates?
New liquid code or custom scripts added?
Tip: Open your browser’s Developer Tools, and check the Console tab for JavaScript errors when pages become unresponsive.
I appreciate the response.
In the last week there has been none of the above.
Today I updated the current theme we are using to see if that would fix the issue and it did not. I did switch to another theme temporarily and did not have the issue. So I’m thinking it might be something to do with the theme.
Hi @tylereuro,
Please send me the unresponsive preview link. I will check it.