Payment/subscription problem: A Nigerian merchant cannot start a paid Shopify plan after trial expiry. PayPal is restricted, they have no credit card, and their GTB Platinum MasterCard debit card is declined.
Guidance provided: A responder notes Shopify has specific accepted cards and banks for billing and shares a Help Center link listing supported payment methods. They advise contacting the bank to remove restrictions that may be blocking the transaction.
Status and next steps:
No resolution yet; issue remains open pending the user’s follow-up with their bank and verification of a supported payment method.
I am tired of trying to look for method to subscribe Shopify. Why do they make it so difficult for Nigerians. PayPal will not let me do it due to restrictions. I do not have a credit card. My debit card won’t work, despite being a GTB Platinum MasterCard.
Please, someone should help me go through this, my free trial has expired.
Hi @Alexohq !
There are some requirements of Shopify in order to pay your bills or subscribe to a plan. Here is the list of accepted cards and banks that you can use to purchase a subscription: Shopify Help Center | Paying bills. If your cards or Paypal has some restrictions, I highly suggest that you reach out to your bank provider so, they can lift the restrictions that is causing your payments to have an error.