Hello,
I am looking for some guidance with using both mailmunch and mailchimp, combined with Shopify automation. I currently use mailmunch forms to collect emails because I have better engagement with the popup forms. I don’t believe Shopify offers this without apps.
The mailchimp popup forms weren’t working for me (specifically on mobile, they were incorrectly sized), so I had to use mailmunch to have popup forms. Because of this, I have to manually tag new signups in shopify. Mailmunch will only tag new signups with a general tag, but I need them to be tagged with one of three options. They answer a question during signup and should be tagged based on their response.
I created a workflow for a welcome email through Shopify, but the signups through mailmunch aren’t triggering the workflow. Is this an incompatibility, or am I setting it up wrong? I’ve gotten multiple signups since yesterday, but no runs on this workflow. They should be receiving an email immediately.
New signups are showing up under customers in Shopify with email marketing consent, but for whatever reason they aren’t triggering this. I’d prefer not to pay for mailmunch or mailchimp, I already use Shopify emails for most of my marketing. I like the popup forms, which is one of the only reasons I use these platforms.
To summarize:
-
Is it possible to automate tagging after customers select one of three options during signup?
-
Can I setup mailmunch to trigger my Shopify workflow?
Thanks in advance!
Jake