Can I Send SMS and Whatsapp Notification alerts to my Customers? I’ve been getting a lot of requests from customers who aren’t getting updates on the status of their orders.
Yes, you can please check the superlemon app to achieve the same.
Hey @shubhamrkhule
Manish here, from the miniOrange team.
The problem you are facing can be solved with miniOrange ~ SMS Notifications app.
App allows you to send SMS and WhatsApp notifications for various order status updates, including new account creation, order placement, order completion, order cancellation, order payment, and delivery status update.
Apart from this, the app offer a range of features to help you communicate with your customers effectively, including customizable sender IDs, SMS/WhatsApp templates, and abandoned cart notifications.
Checkout more information about the application here .
If you’re having trouble delivering SMS to your customers, I suggest testing your routes and SMS features with some tool, for instance, telq. You can test on real numbers the mobile operators that are common for your customers and check if your message gets delivered, if it’s looking as intended, and how the sender id is displayed.
Yes, you can send both SMS and WhatsApp notifications to customers using tools like Twilio or SMSBump. These platforms integrate with Shopify and allow you to notify customers about their order status or promotions. Additionally, push notifications via UnblockedBrands are another real-time alternative for notifying customers, particularly for order updates or product launches.