SSL PENDING

Shopify Discussion

Topic summary

Issue: After pointing a Hostinger domain to Cloudflare to get a free branded email, the domain was connected to Shopify with DNS records updated per Shopify’s guidance. Shopify shows the domain’s SSL status as “SSL Pending.”

Context: DNS records appear correct and propagation time was allowed. The poster suspects Cloudflare’s proxy layer might be causing the delay.

Explanation: “SSL Pending” indicates Shopify is still provisioning the site’s SSL certificate and hasn’t completed validation yet.

Guidance/Latest update: A responder notes SSL issuance can take time, especially for newly connected domains. Expect up to ~48 hours for the status to clear; if the site is loading, it should be fine in the meantime.

Actions: Wait up to 48 hours after the DNS change. Ensure DNS records match Shopify’s requirements in Cloudflare.

Status: Ongoing. No workaround beyond waiting was provided; no final resolution reported yet.

Summarized with AI on December 23. AI used: gpt-5.
1

I am reaching out for assistance regarding an issue I’ve encountered while setting up my Shopify store’s DNS.

Recently, I connected my Hostinger account to Cloudflare in order to secure a branded email address for free. Following this setup, I attempted to connect my Shopify DNS. I updated the necessary DNS records on Cloudflare as per Shopify’s instructions. However, I am now encountering an “SSL Pending” status in my Shopify account.

Despite waiting for the propagation and ensuring that the DNS records are correctly configured in Cloudflare, the SSL certificate status remains pending. I understand that this might be due to the additional layer that Cloudflare adds, but I would greatly appreciate your guidance on how to resolve this issue.

Is there a recommended workaround or specific steps I should follow to successfully establish the SSL connection? I am keen to ensure my site is secure and fully operational.

Thank you in advance for your support. I look forward to your prompt assistance in resolving this matter.

2

Hi @Tousifm1 !

The system will take some time to process the DNS record updates especially if your domain is newly connected to your Shopify account. It will take around 48 hours for the SSL Pending status to disappear. Though, as long as your website is running, it should be good to go.