I’ve noticed for the last week that my domain is SSL Pending. I have not launched yet and I didn’t have it before at all just from this last week. What should I do and what does it mean? Thanks
Hey, @NabeelJamil
Happy to look into this for you. The domain that is pending, was it purchased within Shopify OR is this a domain you purchased from a third-party platform that you are attempting to connect to your Shopify store? Depending on this, there are different causes for the ‘pending’ SSL status.
If there is anything else I can help you with, please let me know.
I purchased domain from Hostinger.
Waiting for your reply ![]()
I purchased from third party platform | Hostinger
Gotcha. And what is the name of the domain you are trying to connect?
If there is anything else I can help you with, please let me know.
My domain beelamart.com
Gotcha!
It looks like you added the correct DNS settings, specifically the A record that points to Shopify. However, there should only be one A record in your DNS settings in Hostinger. And it appears that you have a second one in there. Even if one is correct, this is likely causing the ‘pending’ issue.
The domain has an A record pointing to 23.227.38.65. This one is correct as it points to our credentials. There appears to be a second A record pointing to 2.57.90.16. You would want to remove this one from the DNS settings with the third-party.
After doing that, give it up to 24-48 hours to repropagate itself and clear the ‘pending’ SSL status.
If there is anything else I can help you with, please let me know.
The domain has an A record pointing to 2.57.90.16. I have removed.
Great! Give it some time for the changes to propagate and for that status to change to active.
If there is anything else I can help you with, please let me know.