So I have had this problem with Shopify for a while. I get I touch with someone via chat and they say I won’t be charged even though all of my shops are closed and deactivated. But yet here we are again. Another charge on my card. At this point I’m and just going to seek legal advice because because how do y’all not have a phone number to call when issues like this and I’ll talk to you guys plenty of times about this and supposedly you guys resolved it and I wouldn’t be charged again and here is February and I’m being charged 43.99 again. I don’t even have any of the shops open anymore. They’re all been deactivated make it make sense. I want to talk to an actual human being.
Topic summary
A user continues to receive recurring charges of $43.99 despite having deactivated and closed all their Shopify stores.
Previous attempts to resolve this through chat support resulted in assurances that billing would stop, but charges persist—most recently in February.
The user expresses frustration over:
- Lack of phone support for billing disputes
- Repeated failed resolutions via chat
- Ongoing charges for inactive stores
They are now considering seeking legal advice to address the unauthorized billing. The issue remains unresolved with no clear path to permanent resolution.