Struggling to contact support, any solutions?

Shopify Discussion
1

I need help contacting Shopify support. When I click on the “Contact Shopify support” button within the “Shopify Help Center” page, it asks me to select my store. When I select my store, it kicks me back to the “Contact support” page, creating an ongoing loop that I can’t get past. Please let me know how I can resolve this glitch in order to access the Contact Shopify support page.

2

Open this link in Chrome Incognito mode. You should be able to get in contact with Chat support.
https://help.shopify.com/en/questions#/contact/chat

3

Hi Nick,

This solution worked initially, but now I’m experiencing the same problem, and unable to bypass the loop by using the link you provided. Do you know what I can do now to bypass the loop in order to contact Shopify customer support?

Thanks,

Brian