Dear Shopify Support Team,
I initially subscribed to a one-month Shopify plan. After a period of inactivity, I decided to reactivate my store. To my surprise, I found that my subscription had been automatically upgraded to an annual plan.
I would be grateful if you could help me understand the reason for this change and how I can revert back to my monthly plan.
Thank you for your assistance.
You might accidentally chose annual plan instead of monthly plan as usually, annual plan is automatically selected or offered. You can try to go to your >settings >plan >change plan to see if downgrading to monthly plan is possible.
Hello,
I tried to change my subscription to a monthly plan, but it was not possible at the moment.
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Hello,
I tried to change my subscription to a monthly plan, but it was not possible at the moment.
