Hello, how can I get an issue that has been escalated 3 times thru chat support since 12/10 actually resolved? I can’t believe there is no support phone # for shop owners. I’m being genuine here, I need the issue resolved and haven’t heard a peep after 3 escalations. I need help from someone at Shopify. Thank you.
Related topics
Topic | Replies | Views | Activity | |
---|---|---|---|---|
Shopify Support - Where Has It Gone? | 1 | 34 | July 29, 2025 | |
Does anyone have a way to get shopify support to actually fix an issue? | 0 | 6 | March 3, 2025 | |
bad support and resolution | 3 | 0 | April 2, 2025 | |
Three months and still waiting for the escalation team to reach out to me | 1 | 6 | May 6, 2025 | |
Shopify Paymenrs | 1 | 4 | January 13, 2025 |