Hi,
I recently received a suspicious email the other day. Can someone please confirm if this is a scam or not?
Email address**: “1shopifysolutions@gmail.com”**
Topic summary
A user received a suspicious email claiming to be from Shopify and asked for verification. The email address shown was “shopifysolutions1@gmail.com”.
Confirmed as scam:
- Official response confirmed the email did not originate from Shopify or affiliated services
- Users advised to forward suspicious emails to safety@shopify.com and mark as spam/phishing
- Shopify Help Center provides guidance on identifying legitimate Shopify emails
Related issues:
- Multiple users report receiving similar phishing emails in increasing volume
- One user mentioned a scammer posing as a Shopify employee requesting €5/hour payment via PayPal to “fix” issues and asking to be added as a friend
Status: Ongoing phishing campaign targeting Shopify users. No resolution needed for original poster beyond confirmation and reporting instructions.
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Hi @KatosPicks
Thank you for the screenshot. That email did not come from Shopify or any Shopify affiliated services. You can forward that email to safety@shopify.com and also mark it as spam/phishing with your email provider. We also offer some great information on checking if emails are from a legitimate Shopify account in our Help Center: Protect your account against phishing.
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My email has been getting blown up by these emails. It’s becoming ridiculous.
