Hi everyone!
So I need help taking out all the Shopify related content out of my email. Currently I have a Contact Us page at: https://flexiprobands.com/pages/contact and if you email it and I reply it shows that “(Shopify) <mailer@shopify.com>” at the bottom of the email.
Would appreciate any help on this 
Hi there, @flexiprobands .
Thank you for posting your question here for the Shopify Community.
In order to remove Shopify-related content from your contact form email replies, you’ll need to access your Sender email settings.
To locate your sender email settings, navigate to your Shopify admin, Settings > Store details section. Next to Contact information, click Edit.
After clicking Edit, select “Fix this” then “Authenticate”. This may only be available if you have a sender email that’s hosted on a third-party custom domain.
This will open a smaller window where you can input the records to the third-party domain provider to authenticate your domain. If you require additional assistance inputting at the third-party domain provider, I recommend contacting your domain provider support directly.
If an error populates after updating this information, there may have been an issue when adding your sender email. To fix this, please change your Sender Email to something else, Save, and then change it back to what you’d like the email to be, and Save. For further insight, we have a helpful resource on changing your sender email address. Please note: The new domain records can take up to 24-48 hours to propagate.
A small window should appear after this change. If further issues persist, please create a support request through the Shopify Help Center so our team can authenticate and take a closer look.
I had a chance to browse your storefront and really like how you’ve put everything together. From your product page to your social handles displayed, to your support page. I noticed you haven’t had a chance yet to set up an About Us page. I feel this could really help inform customers on how your brand started, more about your brand values and create customer trust and engagement. If you’re not sure where to start, we have some helpful examples in our Shopify Blog that you can check out.
Looking forward to your reply!
Hi @Victoria_13 This for your reply but I’ve done that and waited but it’s mainly in the emails that the Shopify branding shows up. When I hit reply on a customers email, it comes from "Flexipro Bands (Shopify)mailer@shopify.com ", and then when I hit reply on the email this always shows up "
On 08/31/2022 5:21 AM BST Flexipro Bands (Shopify) mailer@shopify.com wrote:"
Thanks again!
I’ll be sure to like and accept your solution as soon as we find one! Really appreciate it
Thank you for your reply and for advising us you’ve gone through the above steps.
Since you’ve already gone ahead to authenticate your domain and it was successful, our team may need to take a closer look at your Sender Email within your Shopify admin, Settings > Store Details. This is to ensure your SPF and DKIM records are set up correctly so that you can send emails to customers with your own branding.
To create a support request, head over to our Shopify Help Center, log into your store and follow the prompts to see our available support options.
