This site can't provide a secure connection

Technical Q&A
1

Anytime I try and access the admin panel of Shopify, or get into my store via Shopify, I get the below error.

I have already cleared my cache. I have tried multiple browsers, Mac, PC and Phone. Site itself and cart, etc is fine.

This site can’t provide a secure connection

app.shopify.com uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

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Unsupported protocol
The client and server don’t support a common SSL protocol version or cipher suite.

2

I am getting the the same message one all platforms and can’t log in at all!!!

1 Like
3

Perhaps it is more widespread then. It definitely seems to be on the Shopify side. Thanks for sharing.

4

Appears fixed now.

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