Hi,
We’re missing around 15% of sessions and 50% of sales in GA4. This has been going on for 2 weeks soon.
Using Tag Assistant, I’m seeing 2 UA tags and 1 GA4 tag on the site. I have no idea where the 2 UA tags are coming from, there should only be the GA4 tag as far as I’m aware, and it’s directly on the site, not using GTM. I have not done the original set up and this is my first time using Shopify.
We installed GA4 via: Online Store - Preferences - Google Analytics (below field where you can write a tag is left empty) - Manage pixel here - Linked to correct GA4
I’ve checked the “theme.liquid” also “header.liquid” - there is nothing installed here.
My question is how can I find these extra tags?
Thanks in advance for any help
-S