Troubleshooting Favicon Update Problem - Inova theme

Topic summary

Favicon update not reflecting after two weeks on a Shopify store, while meta title and description changed immediately. The user seeks reasons and a fix for the persistent old favicon.

The store was password-protected until recently, and the user suspects this may have delayed or blocked the favicon update. However, other SEO metadata updated at the same time did propagate, suggesting the issue may be favicon-specific.

A public URL and a password were provided to allow others to verify the behavior.

No solutions or troubleshooting steps have been proposed yet, and there is no confirmation of a resolution. The request remains open for guidance.

Key open questions:

  • Does password protection affect favicon caching or propagation on Shopify?
  • Are there theme or CDN cache layers that need clearing (e.g., browser cache, Shopify/CDN cache)?
  • Should the favicon be updated in multiple sizes/locations (e.g., theme settings, theme files) to ensure browsers pick it up?
Summarized with AI on December 11. AI used: gpt-5.

I have a website, and I updated the favicon two weeks ago, but it still hasn’t changed. I’m guessing the delay might be because the website was password-protected until now. However, the meta title and description, which were updated on the same day and time, have already changed, so I’m not sure. Can you please give some solution to this.

website: https://www.casavincenzo.com/

Password: [email removed]

This is the password for the website pw: [email removed]

Google cannot index your site and update information if it is password-protected.

@Dan-From-Ryviu, ok when we remove those password it’ll update right?

Yes, it will be updated

@siva_fds your favicon is working fine

Favicons take longer to update because browsers cache them heavily. Even if your meta title/description updated, the favicon may still show the old version.

Try these quick fixes:

Check the site in incognito or on another device.

Clear your browser cache.

Re-upload the favicon in Online Store → Preferences.

Make sure your theme isn’t using an old favicon link in theme.liquid.

If it still doesn’t update, re-uploading the file again usually forces a refresh.

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