I am unable to add “view shop” on my IG stories anymore. That has been a problem for a month now. It is only allowing me to add each product or a collection. Please help.
Hi @traceessencecco ,
This is Theodore from PageFly - Shopify Page Builder App.
“View Store” Issues with clicks on Instagram Stories can occur for a number of reasons, including location and business categories, changes to Shopify and Instagram integration, and local limitations. aquot;look shop" Buttons may be limited and unavailable depending on your business, category or geographic location. In addition, changes after June 5, 2023 will affect the use of new stores, especially in the United States, using View on Facebook and Instagram. If these steps don’t solve your problem, it’s best to contact Meta Support (Facebook and Instagram) or Shopify for personal support.
I’ll be so happy if my suggestion can help to solve your problem. If you have any further questions, please feel free to tell me.
Best regards,
Theodore | PageFly