Unable to deposit your Shopify Payments payout, But I don’t know what’s wrong with my bank account. After waiting for more than half a month, the payment team has not given a reply
Hi there, @Yitamotor
Thank you for reaching out and posting your question to the Shopify Community!
I understand that your Shopify Payments payouts are unable to be deposited into your account. You mentioned that you’re unsure what’s wrong with your bank account and have been waiting some time from our payments team for a resolution.
To gather a bit of context, have you recently updated/changed your payment method? Secondly, were you receiving regular payouts beforehand?
I recommend contacting your bank directly to ensure there are no issues on their end. Once you’ve contacted your bank, it will be best to reply directly to your existing support ticket. Our payments team is the appropriate team to handle your Shopify payout request. Our community forums are unable to authenticate or provide account-specific support.
I’d love to learn more about your online business and what you’re currently working on! Have you already looked into creating a social media strategy for your store? If not, we’ve got you covered. We have 7 Easy Steps to help you create a social media strategy on our Shopify Blog.