Main issue: The unsubscribe link in Shopify Email App newsletters leads to a 404 (Page Not Found) error when clicked.
Context: One user set up email automations using Shopify’s provided templates and made edits. The unsubscribe link in the footer of these emails redirects to an error page (404).
Recent update: Another participant reports experiencing the same problem and asks if a solution was found, indicating the issue affects multiple users.
Technical note: A 404 error indicates the requested page or resource cannot be found at the provided URL.
Outcomes/decisions: No fixes, workarounds, or official responses are provided in the thread.
Status: Unresolved and open.
Open questions: What causes the 404 (link generation, template variables, or routing)? What steps restore a valid unsubscribe URL?
Hello,
I set up my email automation with Shopify Email App, I used the templates available and just edited them. I just noticed that if I click on the link at the bottom to unsubscribe from the newsletter it takes me to a Page error 404, I wonder what may cause th
Did you ever figure this out? I am having the same issue.