Upgrading our POS Hardware from WisePad to POS Terminal

Retail & Point of Sale
,
1

Hi there,

We have been using Shopify POS as our store till system for a couple of years and we are thinking of upgrade to the new POS Terminal.

Our set up is as follows:

  • iPad

  • mPOP Cash Drawer

  • WisePad

We have had some issues over the years with the WisePad not always connecting as it should via Bluetooth and this idea that the new terminals connect over WiFi instead of Bluetooth is a solution to this issue.

Two questions: Does this new terminal work with the mPOP cash drawer?

And secondly does it connect to the iPad via the WiFi network and not bluetooth?

2

Hi Matt - Did you get an answer to you second question about how the new POS terminal connects to the iPad? I am looking for the same answer before I upgrade! Thanks

3

Hi @Ali_R ,

Thanks for reaching out to the Community! I’m happy to provide some assistance with this request, to ensure it gets resolved. To confirm I’m fully understanding, are you referring to the POS Go?

If so, I’d encourage you to check out this Guide for steps on how to enter countertop mode with the POS GO. It provides you with a how-to video, making this process as simple as possible.

Please let me know how it goes.