Hey team!
would love for you to take a second to check out my store and give me your thoughts and opinions! any feedback is greatly appreciated. www.hoopersports.com
A Shopify store owner requested feedback on their basketball apparel website, HooperSports.com, which focuses on eco-conscious, made-to-order basketball gear.
Design & Technical Improvements Suggested:
Product Page Enhancements:
Marketing & Trust Building:
Critical Feedback:
One respondent criticized the store for using generic mockup images, high prices ($24-29 for basic items), non-functional social links, and appearing like a dropshipping site rather than an authentic brand.
The discussion remains open with no resolution indicated.
Hey team!
would love for you to take a second to check out my store and give me your thoughts and opinions! any feedback is greatly appreciated. www.hoopersports.com
Hello,
I hope you are doing good and welcome to the Shopify Community!
I am San from MS Web Designer
Thank you for sharing your store URL. This allowed me to go through your site.
You have a beautiful website. I believe a few adjustments may be required to make it more professional and appealing to customers.
Here are some recommendations:
Header:
Attractive announcement bar can be there for Special announcement or promotion.
Favicon should be added to locate the store.
Wishlist option will help in making selection easier for the customer.
Social Media icon missing
You can follow this.
Homepage: (First Impression is the last impression)
The homepage is the first landing page your customers will see after opening the website. Yours is done beautifully.
Add Customer Testimonial like This
Trust Badges is a significant feature on the homepage so that people will trust your store.
Collection and Product Page:
Add Sticky add to Cart and Buy now Button
Add Trust Badges bellow to cart or Buy now Button
Add Products Bages like New, 10% Off, You Save 20$ or Free Shipping
Good Example of Collection Page
SPEED Optimization:
Speed optimization is required to increase sales and traffic. Also, if your speed is not good, your website ranking will definitely fall.
I hope this helped!
Please feel free to contact us for any further help that you might require.
Best regards,
San.
Iâm Garcia from PageFly - Shopify Advanced Page Builder App.
Generally, I love your storeâs design, it looks classic but professional. From my CRO expertise, Iâd love to give you my suggestions as hereby:
1. Homepage
Whether youâre putting the final touches on your online store or itâs already up and running, donât overlook the significance of adding a favicon! Itâs a small yet crucial detail that can enhance your websiteâs appearance and reinforce your brand.

By including a favicon on your website, you can effectively communicate to your potential customers that they have arrived at your companyâs page.
You can check this Shopify guide on how to add a favicon - https://help.shopify.com/en/manual/online-store/images/add-favicon
A general rule of thumb is that the most effective pop-ups for boosting conversion rates are either shown on a website after 15 seconds have passed or triggered by specific user actions or behaviors.
To enhance the conversion rates of your promotion, a great strategy is to present it when a visitor is about to leave the website, rather than displaying it right at the beginning of their session.
Exit offers occur when a website showcases a pop-up or promotional message as soon as a visitor moves their cursor towards the âcloseâ button in their browser or when they switch to a different tab.
These offers have been shown to retain approximately 10-15% of visitors who would otherwise exit the site, as they provide an incentive to stay or make a purchase.
A crucial element for an online storeâs homepage is the primary call-to-action button. This button serves as a direct link to the specific page where you want customers to take action, such as a collection or product page.
Itâs such a loss when you missed a âShop nowâ button on your banner. A CTA button here will urge visitors to make the purchase and it is a great way to optimize your home page.
And kindly rest assured that all CTA buttons should have the same styling to boost the conversion rate.
2. Product page
Product color swatches enhance conversion rate by reducing the number of clicks for customers to find the product they want. The shorter and easier a customerâs path to the desired product is, the more likely they will make a purchase.
Ensure the Primary âAdd to Cartâ Buttonâs Styling Is Unique and Prominent
And thatâs my feedback! Hope it helps you boost the conversion rate.
Cheers!
Garcia | PageFly Team
Hi,
I hope you are doing well. I have a website, kitespan, related to basketball match player stats. That website is currently running on Wordpress CMS. Is that possible to shift it on Shopify and make a shop section for selling basketball items?
Can you please have a minute to guide me?
Thanks
I checked out Hooper Sports Apparel, and youâve built a solid brand with a strong eco-minded message. Combining basketball culture with sustainable, on-demand production gives your store real purpose. Hereâs how to sharpen things up and help drive more conversions:
1. Make Your Value Proposition Unmissable
Your brand ethos is greatâdurable, eco-conscious basketball apparel. But it could stand out even more with a clearer hero section at the top of your homepage. Consider a bold headline like:
âHigh-Performance Basketball Gear, Made to Orderâwith a âShop Nowâ button that jumps straight into your featured products. That instantly tells visitors who you are and what you sell.
**
2. Elevate the Product Experience**
Photography: The product shots look clean, but having some lifestyle photos, such as hoodies being worn on the court or in action, would give customers a real, relatable context.
Descriptions: Your Eclipse hoodie product page is nicely detailed with fabric weight and fit specsâbut lacks reviews or storytelling. Sharing user experiences or adding a short âWhy we made thisâ section could make the page feel more engaging and trustworthy.
3. Add Social Proof & Build Trust
Thereâs a meaningful mission, but no customer reviews or testimonialsâadding even a few will boost credibility significantly.
Highlight your eco-friendly on-demand production more visually. Maybe use a badge like âZero Inventory Wasteâ or display an environmental impact statistic.
Product Reviews/Social Proof: Right now, thereâs little proof that customers love your products. Even a few reviews, testimonials, or before-and-after photos can go a long way in building confidence.Customers are more likely to purchase when they trust the store. You should add product reviews using a tool like ShopReviews â Product Reviews - ShopReviews - Boost your sales with product reviews | Shopify App Store, which makes collecting and displaying real customer feedback seamless
Trust Signals: Add security icons (SSL, safe checkout badges) and clear return/shipping policies. When customers feel safe and informed, theyâre much more likely to buy.
4. Showcase Signature Styles or Collections
While the âFeatured Productsâ section works, it feels scattered. Try grouping items by collection (e.g., âHoodies,â âCaps,â âStreetwear Essentialsâ) so visitors can easily browse. You could also spotlight a bestseller or new arrival at the top for more focus.
5. Turn Social Presence into a Traffic Driver
Your Instagram bio reads passionately: âFor those who dream bigger & play harderâŚâ That tone is goldenâextend it by linking your site to social content:
Show short styling reels of your apparel in motion.
Encourage followers to tag their Hooper gear with a hashtag for UGC (user-generated content).
Feature that alongside your product pages or homepage carousel.
If youâre also selling on Etsy, consider using an app like Etsy Integration â ShopList - ShopList - seamless integration between Shopify and Etsy | Shopify App Store . It lets you sync your products and orders between Shopify and Etsy automatically, saving time and helping you manage inventory more efficientlyâperfect for handmade or customized products like yours.
Best Regards,
Waytoapps
Hi @HooperSports,
This site does a great job of giving customers an in-store feel with detailed photos. Adding product videos in a Shopify store helps customers see the product in action, builds trust, and increases purchase confidence, which often leads to higher conversion rates. With tools like EmbedAny you can easily add these engaging visuals without writing a single line of code to embed YouTube videos. You can just paste a YouTube link in your blog and make it italic and it will into a video. Thanks to EmbedAnyShopify app. It works not just for YouTube but for 800+ sites, including Instagram, TikTok etc. Try it out, itâs FREE.
Thanks
After my checking on your shared store, there exist some elements need to be noted here. You can take a look and make them as the reference:
Text alignment optimization in the pop-up window. There exists a very large empty space in your pop-up window and the text contents seem like not aligned properly. Try to make them stay in line one by one and if 10% off matters here, you can actually place it in the first row, so that customers can see it immediately.
Store meta description is missing. I can see your meta title displaying properly instead of meta description. If you added it already on Shopify backend, that means it is not indexed or recognized by Google properly. You need to further check the code details on the backend or if you fail to do so, you can also get help from SEOAnt and our team will assist you to resolve it directly.
You can add some trust badges on product page, as it will save time of getting what you sell in detail and let visitors stay longer on the page.
Hi @HooperSports,
Congrats on successfully launching your store - thatâs already a big first step! ![]()
After checking out your site, I think youâve started to build a clear brand identity, which is great. A few suggestions that could help improve it further:
Beyond design, donât forget to focus on trust-building elements (reviews, clear policies), SEO to drive organic traffic, and marketing strategies like affiliate marketing. Many merchants use apps such as UpPromote to let influencers or loyal customers help spread the word - a cost-effective way to grow.
Wishing you lots of success as you continue to refine your store!
This site looks pretty bad. Generic mockup images that are on thousands of sites says there isnât much effort into the products. Gmail for your business contact. The prices arenât doing any favors either. A baby onsie for 24 dollars. A t-shirt with a tiny graphic for 29 bucks that probably cost 8 including printify and shopify fees. Social media links that donât work.
Too many of these drop-shipping sites claim âour brandâ, âour manufacturing processâ, âour techniqueâ, trying to mislead customers into thinking itâs an actual storefront when itâs really just an order routing site that has absolutely nothing to do with anything. Itâs a very bad business practice.
Hey @HooperSports
It looks clean and easy to navigate. One thing that might help is adding more trust elements like reviews, or even a small âabout the brandâ story to make it more personal. You could also look into letting your early customers or supporters share your products through an affiliate/referral setup (apps like UpPromote make that pretty simple). Sometimes word-of-mouth can do more than ads, especially in sports communities.
Best,
Moeed