What happens to "Staff Members" and their Store Access, once ownership has been transferred?

Hello Shopify Community,

Currently we are creating a shop for a Client. We work on a Development store and I invited “Staff Members” via the Shopify Partners Dashboard to help me develop the shop. My question is: What happens to those Staff Members and their Accounts, once the Shop is handed over to the Client with the button “transfer ownership”. I have read in the documentation of Shopify, that the Shop will appear labeled “managed” in my Partners Dashboard, but will my developers still have access to that specific store (like before). Because it belongs to the client then …

Tahnk you for the help,

newbie

Hi, @gregorsart .

Thank you for your message, this is a fantastic question, I went ahead and checked with our Partners team on this for further clarification.

If you have the store added to your team member’s permissions, based on our guide here, then they should still have access once the store moves to collaborator. You may have to give your staff access again, however, under the managed stores section. It would be best to transfer the shop and see if your team member in question still has access to the store with the permissions they already have and make adjustments at that point if need be.

I hope this helps, please feel free to reach back out here if you have any additional questions, we are always happy to chat.