I’m having a lot of problems with uploading images to my products, they won’t seem to wanna get stuck there. I´ve tried many different ways both through the app and the web, but nothing works. Is there a way on how to solve it, or is it something wrong with the “Debut” theme?
Thank you for reaching out and bringing this to our attention!
I understand you’re having an issue with adding images to your products. While I haven’t seen any other reports of this issue or issues with the Debut theme, we do have a couple of video tutorials for adding products. Just to confirm, are you saving the product after adding the images? Does this issue persist across other browsers or devices?
If the issue continues to persist and you’re still unable to add images to your products, then it looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
I’d love to know if our video tutorial or our Support team can help you with this. Keep me posted!
You will need to re-customize the layout of the new copy of your theme as well as uninstall and reinstall any apps that added any customized features in your theme (after you publish the updated copy).
Also Try this, Debut theme simply allow to upload images for products . Just upload image files in the media section and don’t forget to save the products.