When I go to buy a domain name, a red box appears with “The domain name must not contain special characters” Please help
When I go to buy a domain name, a red box appears with "The domain name must not contain special cha
Hi @abood123
I can see you are having some trouble when trying to purchase a domain on Shopify. I’d be happy to help you work through this!
Judging by the error you have explained, it would seem that the domain purchase is failing due to the system detecting special characters in the name. Would you like to share the name of the domain that you are trying to purchase here? I understand if you do not wish to share it until you have purchased it however.
The domain cannot contain special characters, which includes accents. Domains will normally only support a-z, 0-9, and hyphens as characters that can be used when purchasing or connecting a domain. This is due to browser compatibility, as standard ASCII characters are what most commonly used browsers support.
We have some helpful documentation here all about buying domains on Shopify, I would suggest checking that out for more detailed information. Also, did you know that you can actually set up unique URLs to target specific countries/regions? Using Shopify Markets, you can create localized shopping experiences for your customers - check out this link for more info on international domains.