Where can I locate my merchant client ID and secret for Cred Pay app?

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Topic summary

Goal: Obtain the “merchant client ID” and “merchant client secret” to connect the Cred Pay app.

Key guidance:

  • Merchant ID (for a Shopify store): Store owner should contact Shopify Support via the Help Center for assistance (live chat, email, or callback).
  • Merchant client secret: Treated as API credentials (secret key) generated by creating a custom app in Shopify, following Shopify’s guide to obtain the required credentials for integration.

Additional note:

  • One reply suggested finding a Merchant ID in Google Merchant Center (merchants.google.com; ID shown top-right). This pertains to Google Merchant Center and may not match what Cred Pay requires.

Open issues:

  • Users report they can locate a merchant ID but not the “merchant client secret.” No confirmed, step-by-step method specific to Cred Pay was provided.

Current status:

  • Unresolved. Recommended next steps are: 1) contact Shopify Support for the store’s Merchant ID, 2) generate API credentials via a Shopify custom app for the secret, and 3) verify with Cred Pay’s documentation/support which exact credentials are needed and from which platform (Shopify vs. Google Merchant Center).
Summarized with AI on January 16. AI used: gpt-5.
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how to find my merchant client id and merchant client secret no, because i am connecting to cred pay app

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Greetings, @nishantmishra08 .

Thank you for reaching out and posting this question!

The merchant ID is something that our live support can assist the store owner with, so you’ll need to have your client reach out to us through the Shopify Help Center. From there, we’d be happy to assist your client through live chat, email, or callback.

That being said, as you’ve mentioned the “merchant client secret no”, then I believe you’re also trying to integrate a custom app where you can generate API credentials (eg. secret key). If so, then you can follow our guide to help your client generate the credentials needed to integrate the “cred pay app”.

I noticed that you’re a new member of our Shopify Community! Since you’ve mentioned that you’re helping a client, then have you signed up to be a Shopify Partner?

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Log into https://merchants.google.com/. Select the right account, then from the top-right is the ID near the account name.

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but how can we get MERCHANT CLIENT SECRET we can get merchant id but not MERCHANT CLIENT SECRET