I am having trouble paying for a theme. it keeps leading me to and error page.
Greetings, @amendez2894 .
Thank you for reaching out and bringing this to our attention!
I understand that you’re encountering an error when trying to purchase a theme. While there was an issue earlier today with theme purchases, the issue has been resolved. Just to confirm, were you able to purchase the theme? Was there a particular error message? Also, does the issue persist across different browsers or devices?
If there’s a particular error message, then we may be able to help determine where the issue is. However, if there wasn’t an error message and the issue continues to persist, then it looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
I’d love to know when our Support team can help you with the theme purchase. Keep me posted!