Why am I not making sales despite high traffic?

I’m looking to get feedback on my store https://treadway.ai/

I have been live for 3 months with no sales. I have traffic but maybe something is wrong with my theme or site that I can’t see.

Thanks for your feedback!

  • Are you driving the right traffic ?
  • People rarely buy on their first visit to the store so you need to retarget them, the cheapest way to retarget people is via email so I would add a Popup to collect emails if I were you.
  • How much traffic are you getting per day? The average conversion rate for most stores is 1-2%, so you need to get at least 3000 visitors on your store to make a sale a day every month at 1% conversion rate. The conversion rate for new stores is lower than 1-2%, so you need more than 100 per day to get an order.
  • Install Microsoft Clarity on your store & review the recordings to see what people are doing when they get on your store. If you are driving the right traffic, then this is the best way to determine what you need to tweak on the store. If you are not driving the right traffic, then start by driving the traffic.
  • You did not say whether you are getting any add to carts but people are not completing their purchase - if you are, it might be because people do not know what shipping costs and so they abandon the cart when they see the shipping cost - There are free apps like Hextom that you can use to display shipping on your site.

I hope that helps

1 Like

Hi @Nicktea ,

I love your designs! Something I would change is that the product images on the main page are “just too big”, so my Macbook Pro isn’t displaying the product titles. See here:

I would also put your contact information maybe in the header but at least very visible to see. If you can, offer live chat support, it improves the conversion rate a lot.

Great insight. I’m not getting enough traffic and I’ll add clarity.

I’m currently offering free shipping.

1 Like