Why am I seeing a 500 Internal Server Error on my online shop?

Admin and online store back on here!! :folded_hands: hope everybody gets yours running soon too!!

My Admin came back but there are problems - instances of โ€œno page found at this addressโ€, error when I try to do a refund.

@Venkatraamankrv ,

Server is now fine.

New Member.. Mine was working fine, until a moment ago. Iโ€™m receiving that same error message. Does anyone know if this happens often?

Hi there

my back and front end are stable since approx. 30 minutes.

Working with Shopify since 2019 and this has never happened to me so far!

@VIPlashes

there are some technical issues at the moment, you can follow it here:

https://www.shopifystatus.com/

https://www.cloudflarestatus.com

This happens when our servers are down for some reasons more info in this short

https://youtube.com/shorts/ta3JGb6mv88?feature=share

@oldsoulc

there are some technical issues at the moment, you can follow it here:

https://www.shopifystatus.com/

https://www.cloudflarestatus.com

This happens when our servers are down for some reasons more info in this short

https://youtube.com/shorts/ta3JGb6mv88?feature=share

@Kissy

there are some technical issues at the moment, you can follow it here:

https://www.shopifystatus.com/

https://www.cloudflarestatus.com

This happens when our servers are down for some reasons more info in this short

https://youtube.com/shorts/ta3JGb6mv88?feature=share

@PinkLlama

there are some technical issues at the moment, you can follow it here:

https://www.shopifystatus.com/

https://www.cloudflarestatus.com

This happens when our servers are down for some reasons more info in this short

https://youtube.com/shorts/ta3JGb6mv88?feature=share

@GerardKim

there are some technical issues at the moment, you can follow it here:

https://www.shopifystatus.com/

https://www.cloudflarestatus.com

This happens when our servers are down for some reasons more info in this short

https://youtube.com/shorts/ta3JGb6mv88?feature=share

1 Like

Hi everyone,

This issue impacting your store has now been resolved. If you continue to experience any issues, please try โ€‹clearing your cache before logging in, or let us know by posting in a new topic with as much detail as possible! Thank you for your patience.

For future reference, you can see the Shopify Status page for updates, should something like this occur again.

1 Like