Product variants have suddenly disappeared from product pages. Switching the theme’s variant selector from “select variant” (dropdown) to “swatch” (visual option tiles) makes variants visible, but the product price does not update when a variant is chosen.
Backend data confirms all variants exist with different prices, suggesting a front-end/theme issue rather than missing catalog data. A specific affected product is “Lowercase - Waterproof Acrylic Alphabet Letter Board.”
Access details were provided for troubleshooting: www.pigletinbloom.com (password: jeff1). This implies the issue can be inspected directly in the live theme.
Key terms: “variants” are product option combinations (e.g., size/color) with their own prices; “swatch” vs “select variant” are different UI controls for choosing variants in the theme.
Status: No resolution yet; the poster is requesting assistance. No actions or fixes have been reported, and the cause remains unknown.
Hello,
I’m suddenly noticing that all of my products’ variants are missing. When I go to edit the theme and change variant type from ‘select variant’ to ‘swatch’, I can see them. Though the case, the price doesn’t change.
I have checked the backend to ensure that all the variants are there as well as different prices. Not sure what suddenly caused this. Can anyone help assist?
password - jeff1
Thank you in advanced!
I should mention a product example that normally has variants:
Lowercase - Waterproof Acrylic Alphabet Letter Board