Why can't customers checkout from the cart on my ecommerce site?

Hi all,

I have found out that after people add product to their cart. Then if they click the cart icon the whole page will be grey out and they can’t click anything afterwards(please find the image below). I have tried so many thing (settings/theme design, etc). Does anyone know the reason of it?

My store address is www.comfoot.store Great thanks to anyone that can help.

Steven

Hi

I cannot see this issue when I visit your site. I am using Chrome. If I open the cart, I can click on the left “grey” section (or click the cart close X and the cart closes.

Click on left grey and I get

Has the issue been resolved?

Regards

Peter

Hi Peter,

Thanks for your help. We have figured out the problem and it is about the customized theme. If we use the top countdown function, this issue will happen. So we will contact the theme creator to see the problem of its coding or setting.

Thanks again for your kind assistance.

Regards,

Steven