There were some trademark Notice received from one of your customer on our website.
we Apologized for the same on mail and received an e mail for reopeaning my shopify panel.
But still there is no any clue to open it back or i cant open my shopify back
Please help me our regarding this
our website is Dripdeals.in
Hi, @MohitNanda .
Thanks for sharing your question and a link to your store for better visibility.
I understand you’re unable to have access to your Shopify admin after receiving a trademark notice and an email. Rest assured, I’ll be able to share what you can do next to have this looked into.
First, I recommend checking your inbox, spam or junk folder for any correspondence from our team. If you’re able to locate an email, could you reply directly to it for further clarification?
If you’re unable to locate an email, you can create a support request directly from our Help Center. This will ensure you’re authenticated and speaking to our support team who can take a closer look at your account and store settings.
We are unable to authenticate your account or provide account-specific details through our community forums. We truly understand the importance of regaining access to your account so you can resume business. To speed up the process, I’ve shared the steps below to contact our support team.
How to contact Shopify Support:
- Head over to our Help Center to log in to your store.
- Select the topic Account from the options provided.
- Select Logging in from the subtopics provided.
- On the following page, scroll down to Get Support where our available support options are displayed.
If you have any non-account related questions, feel free to thread them here and I can take a look!
thanks victoria i have generated an email for such conflict
Let see how it goes and how your guys help me out
hoping to favour