i can’t add debit card for billing
Hey. @aaliyachouhan20 !
Thanks for getting in touch.
Can you tell me if you’re seeing any error messages when trying to add your debit card? If so, can you kindly send me a screenshot of it? Any additional information you can provide would help a great deal.
Can you please make sure your credit card or payment method meets the following requirements:
-
It is a debit card or a post paid credit card
-
It is cobranded with Visa, Mastercard, or Amex
-
Capable of accepting charges in your billing currency
-
Capable of making online purchases
-
Capable of accepting recurring billing
-
Has appropriate funds available
-
Enter billing address and details the same as what your bank has on file
-
Cannot have any restrictions on how much the bank will allow to be processed at once
The best first step is to reach out to your credit card provider to see if there are any issues. It is up to a card provider to ensure that a payment card is working. Since they are a separate platform from Shopify, we are limited in how we can support its functionality. You can also learn more about billing payment methods by clicking here.
1 Like