I can’t close my store with the right password it says incorrect but it can’t be as I’ve just used it to log onto this to ask this question.
Any ideas?
Could you take a screenshot of the message?
Hi @0151_d ,
This is Victor from PageFly - Shopify Page Builder App.
I’m sorry to hear it. May I ask if you used the right password which is the one used for your account? It might somehow be the cache issue, so you can try clearing cache before giving it another try.
If you have any concerns about closing Shopify store, you can check this note out https://help.shopify.com/en/manual/your-account/pause-deactivate-store
Let me know if there is any update.
Best regards,
Victor | PageFly Team
It’s still not working and I’ve got 2 stores I want to close down as it will be too expensive at the moment