I can’t connect to my instagram even though I have connect to my Facebook page.
Please show me how to fix this. Thank you very much.
Hi @nguyensang
If you can’t connect your Instagram account to your Facebook page, follow these steps:
1-Admin Role Check:
- Ensure you’re an admin of the Facebook page. Without admin rights, you can’t link Instagram.
2-Business Account:
- Ensure your Instagram is a Business or Creator account. Switch it in Instagram’s settings under Account > Switch Account Type.
3-Connection Settings:
- Go to your Facebook page settings:
- Navigate to Settings > Linked Accounts > Instagram.
- Disconnect and reconnect your Instagram account.
4-Account Permissions:
- Verify that Facebook and Instagram have the necessary permissions enabled in Business Integrations.
5-Clear Cache:
- Clear your browser cache or try a different browser.
6-App Troubleshooting:
- Ensure the latest versions of the Facebook and Instagram apps are installed.
If the issue persists, visit the Facebook Help Center for further assistance.
If you have other questions, feel free to ask me.
Best regards,
Daisy