Hello, I am having a problem connection my shopify store to Instagram and facebook. It was working great a few weeks ago and now all of a sudden it just randomly stopped working. I keep getting a message from Shopify to update my sales channel and when I do it says “You’ve set 2 of your sales channels to be hidden. Update your settings to make them visible to customers.” I tried to press on the Hidden button but it is unclickable for both Instagram and Facebook, which was never the case. All my items on the listing have been Approved and Synced as well but I cant seem to connect the store.
My account is located in New York (Not sure if that would help)
This appears to be a large issue that has been getting larger the past few days.