Why can't I purchase a shipping label?

Payments + Shipping & Fulfilment
1

Hello!

Every-time I am trying purchase and Shipping label it says: “There was a problem buying shipping labels Review order details and try again” and “A system error has occurred and is being investigated.”

How can I fix this problem? I need help!

Thanks!

2

Hi @limoneofficial ,

Which carrier you are trying to generate label? Not sure about the issue, I think it would be better to contact Shopify support via chat to get a prompt solution for this.