Why do my uploaded images appear blurry on Dawn Shopify 2.0?

Store Design
1

Link here

Christmas greetings

Wondering if someone can point me in right direction to solving an issue I have.

See linked image, sorry for size, I didn’t want to add extra compression to muddy the comparison.

The left image is the 1920 x 1080px banner on the shop. The right image is the same image dragged into a browser window and sized to same size (approx)

Why are my shopify images looking blurry when uploaded?

Using Dawn shopify 2.0

Many thanks

Joe

2

@joeybuffneck

I can help you. Please share your storefront password & store URL.

Thanks for posting!

3

THanks for quick reply

Unfortunately, Im not the owner and can’t give you those details.

What do you think it could be?

4

@joeybuffneck

Please share the preview URL of your shop I will check and send a solution.

Thanks!

5

np here it is:

https://nypgum.com/?key=0276180841c4f4eb52c987871157a16f2f608a465e2a436a5bbf2a67053891c3

many thanks

6

@joeybuffneck

Please try the following size image

7

Hi

Ive tried that and same problem :disappointed_face:

Here’s the preview link: https://nypgum.com/?key=0276180841c4f4eb52c987871157a16f2f608a465e2a436a5bbf2a67053891c3

and the exact image that was uploaded here

got anything else? :slightly_smiling_face:

8

Hi,

No luck here.

I dont understand why the images are looking blurry. Say with the original 1920x1080. If it wasn’t the right ratio, fine, I would expect image clipping etc, but why am I constantly getting a slight blurriness to all sizes Ive tried, including ones you mention.

I thought it might be how I was exporting images from illustrator, but if you compare the shopify previews with the same image dropped in a browser(and scaled to same size/proportions) there is clearly a difference in image quality.