Some of the collection in my store shows the no result found.I check the collection page and navigation everything is fine.But I don’t know Why this is happens. I am using automatic collection in my store.
Hi, @arnika !
Happy to look into this with you. To clarify, when you click the navigation item for some of your collections, it leads you to a page where there are no products, is that correct?
Please make sure that all of your products are active and available in the Online Store sales channel. After that, let’s view the preview of the collection to narrow down where the issue occurring. To view the preview, here are the steps:
- Login to your Shopify Admin
- Head to Products > Collections
- Click the name of a collection that is not displaying properly
- In the top right hand corner, click View
Does the collection display properly here? If the collection is not displaying properly, this means there is an issue with the way the collection is setup. Are you seeing products listed below the collection details? A screenshot of the way your collection is setup will be helpful for troubleshooting here.
If you are seeing the collection display correctly when you view it, then the issue will be with how the navigation link is setup. Please follow the steps in editing a menu item to ensure you have selected the correct collection as the link.
Please note that in order to see all products in this collection, do not put any product tags in the product tag box. Here is a screenshot of where I mean:
Let me know how this goes! Any screenshots or detailed information you can share will be helpful for troubleshooting further if needed.
