I’m working on a new theme for our website and using Flex by Out of the Sandbox. I would like one of our videos to auto-play but muted. However, every time I launch the preview, or travel between pages and end up back on the home page (where the video is located at the bottom), the audio plays for 1 second before it mutes. Has anyone else encountered this? Is there a way to prevent it?
Hi @AE1979
Thank you for your question.
Please share your store URL, page URL and also password (if your store has one) so we can help you.
The theme isn’t live yet. I’m only working on a draft template
Does it matter that its only in Draft mode? will you have access to it?
You can share the preview link if your theme not publish