Need help with our store. We uploaded a size chart but the image looks very tiny
It looks okay on the backend if we change the image size to wallpaper 1024 or 2048
This page link is https://victoriastag.com/pages/size-chart
Topic summary
A store owner uploaded a size chart image that appears very small on their product page, despite looking normal in the backend editor.
Diagnosis:
- The image was likely placed in the wrong location (description area instead of media section)
- The theme’s CSS may be restricting image dimensions
Proposed Solutions:
- Relocate the image: Upload the size chart to the Media section rather than embedding it in the product description
- CSS override: Add custom CSS to the store’s stylesheet (likely base.css) to force larger image dimensions:
.tabbed-product__content img, .etr img {
width: 600px; /* Adjust to needs */
}
Status: Awaiting confirmation from the original poster on which solution worked. The specific theme being used wasn’t identified, which affects exact file placement for the CSS fix.
1 Like
Hi @mommylau ,
Sorry for experiencing this problem. But I think you put the image on the wrong area.
It should be in the Media not in the description. You need to upload the Image in your store.
I hope it helps.
Hi, @mommylau
To fix this, add this code below to the bottom of your store css file. I can’t tell what theme you are using, so I can’t tell which file it should be added to. Try searching for base.css :
.tabbed__product-content img, .rte img {
width: 600px; /* Adjust this to your needs */
}
Let me know how this works for you.