Why does the 24/7 support page lead to a page that says contact us but doesnt give a contact?

Shopify Discussion
1

Why does the 24/7 support page lead to a page that says contact us but doesnt give a contact?

2

Try using this link
https://help.shopify.com/en/questions#/contact/

In case it doesn’t work, try using Chrome Browser Incognito mode.

3

Hi, @PhilAdams !

Welcome to the Shopify Community! Sorry to hear you’re having troubles contacting Support. Have you managed to get through to our team?

Once you follow our contact link, you’ll need to log in to your store, and search for the topic you require assistance with. Once you’ve been through the related material and made sure you’ll need support’s assistance, there will be a prompt to continue to contact support. From there, you’ll see our support options. This is the best way to contact our Support team.

Let us know how this goes. Otherwise, is there something we can assist you with via the Community?