Why is Klarna not functioning properly in my UK-based store?

hi,

i have just set up an account with Klarna and when i tried it, it keep saying issue and show this message. My store address is in the UK but I am making the domistic country USA.

Hi, @adamturtle .

Thank you for reaching out. I’m sorry you are having issues with the Klarna payment gateway.

Please make sure to double-check your payment information, including your credit card number, expiration date, security code, and billing address. Any error in this information can lead to a failed transaction. If the issue still persists, please try on a different browser or contact our Support Team for further help.

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?

Talk soon,

hi Emily, thanks for your reply. this issue is solved now, I had just to change the currency from USD to a store-based country currency.

I am now to shopify and I sell Jewellery and Bags in my store

Hi, @adamturtle .

Thank you for letting me know, and welcome to Shopify!

That sounds awesome! If you want to provide your URL, I would be happy to take a look at your site and offer any feedback I may have.

Please let me know if you have any further questions!

Talk soon,

hi Emily,

I would love your feedback, so yes please

Hi, @adamturtle .

Thank you for your reply!

Please share your URL; I would happily share my feedback.

Talk soon,

hi Emily,

this is my URL

https://2turtles.co.uk/

thanks a lot

Adam