Guys please i need urgent help.
i want to start promoting my website but all i need to do is fix the issue of my customers only having 1 option of payment which is paypal, so i uploaded all my documents for shopify payout and everything was right and my shopify payout was activated but im on hold for an unknown reason!!! Even tho my documents are corret this is so frustrating and i just need a resolve please
Never got one
Hi, @FlameToBolt .
Welcome to the Shopify Community.
Thank you for sharing screenshots for better visibility.
This looks to be a standard review that our banking partners have requested, as they require additional information to verify your account. When a Shopify Payments account is on hold, you should receive an email with what next steps to take. I recommend replying directly to the email to resolve the payout hold. For more information, I’ll share our Shopify Payments FAQ · Shopify Help Center resource.
If you haven’t received an email from our team, I encourage you to create a support request via the Shopify Help Center. We offer support through live chat, email or by scheduling a callback. To speed up the process, I’ve shared the steps below to contact our support team.
How to contact Shopify Support:
Lastly, I’d like to share our Shopify Blog resource to help you create a social media marketing strategy and promote your store. We’ve shared 25 ways to help boost brand visibility and direct traffic to your store. Check it out and let us know what you think.
