The last form submission our email received was in early June 2024. For some reason we are no longer receiving contact form submissions. Godaddy is our email provider. Our current TXT file is: v=spf1 include:secureserver.net -all
I have looked over all your replies in this thread and tried several things with no luck. The first was changed the -all to ~all. The second was trying to add an a after spf1. Can you take a look for us? Shopify ticket support has been so slow in replies
Hi I am super late to the party but just had the same issue. I figured out that the contact form submission goes to our mail. However we must select the All mail option instead of inbox. It is not in the junk mail. Once you go to all mail category, you must categorize the sender. It will then move all emails to inbox automatically. If you are using an iPhone, you would slide left on the email, press more, select categorize sender, and place in inbox or primary. I hope this helps. I will also post the link to my new business. I would appreciate any support https://seekingthekingdom.myshopify.com. Have a blessed day!
