i need help I don’t know what to do customer can’t checkout this error is popping out
Hi, @Kp86 .
Welcome to the Shopify Community and thank you for sharing your question here.
To gather a bit more context, could you provide a timeline of when the issue first occurred? Could you also advise the following:
- What payment gateway is the customer using to checkout
- Can you replicate the error using our troubleshooting payment gateways resource
- Can you share your store URL so we can try and replicate the error
- Could you have your customer clear their cache and cookies and try checking out in a different browser or incognito window
Let us know if you have any further questions and looking forward to hearing back.