Why is my customer import failing?

Hi all,

I used the template provided, checked all the articles as to why it might be failing.

When I import the file, it completes but doesn’t give me a message, its only when I go to “import” again does it tell me that they all failed to import.

Screenshot attached showing an example of the import. No reason why it shouldn’t import

Thanks for your help

Joe

Hi @mrjoemorgan ,

I have checked and recommend contacting Shopify directly for this. They will help you check it fastest because I checked and the fields are good.
Refer https://help.shopify.com/en/questions#/contact

Hope it helps!

1 Like

Hi @mrjoemorgan ,

I saw you liked my answer. If it helped you solve your issue, please mark it as a solution. Thank you and good luck.